Sammy answers calls for restaurants, helps customers order, answers food questions, and alerts staff when a human should step in.
Sammy greets callers, asks who is speaking, and handles common restaurant questions.
Sammy explains dishes, ingredients, sides, drinks, and recommendations in plain language.
Sammy captures details, reads back the order, includes tax in totals, and sends the restaurant an email.
Sammy can capture a table request and send it to staff. It does not falsely confirm a reservation unless staff or an integrated system confirms it.
If a caller wants a person, Sammy can tell them to press 1 and transfer to staff.
Sammy can remember appropriate customer preferences by phone number and caller name, without mixing people on the same phone.