No. Sammy handles routine phone work and hands off to staff when needed.
Yes. Sammy can capture pickup order details, read them back, include tax, and send the restaurant the order.
Sammy can capture reservation requests. Confirmation depends on staff or a connected reservation system.
Yes. If the caller wants a person, Sammy can route them to staff.
Sammy can remember appropriate preferences by phone number and caller name so people on the same phone are not mixed together.
Menu training, phone routing, restaurant rules, order workflow, staff handoff, and testing live calls.